Legal / Privacy

Legal notices and privacy declaration

Dr. rer. nat. Hossein Honarmand
Malplaquetstr. 10
13347 Berlin
Germany

Phone: +49 30 455 66 71
Fax: +49 30 455 47 15

E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Contact for privacy requests: This email address is being protected from spambots. You need JavaScript enabled to view it.
Internet: www.te-ka.de, www.tk04.info, www.thermalconductivity.de, www.tkmonitor.de

VAT-ID (§ 27 a UStG): DE 154188618

Photographer: Lothar M. Peter, LMP Studio

Privacy declaration

1. General

Personal data will only be processed for the purposes for which they were collected as stated in this privacy policy.

Personal data will be transferred to third parties only for fulfilling contracts (eg transfer of the shipping address to parcel services) based on Art. 6 para. b GDPR, due to legal obligations (eg submission of business documents during tax audits) based on Article 6 (1) lit. c GDPR and for publishing our website with information and contact options (legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR). We have a contract for commissioned processing with our web hoster. The server location is Germany.

2. Your rights

  • You have the right to request information about the data we have stored about you.
  • You have the right to request correction of errors in the stored data.
  • If we have stored personal data of you due to a legitimate interest in accordance with Art. 6 para. 1 lit. f DSGVO, you have the right to request erasure of your data on grounds of your particular situation. The request to erase your data may be overriden by contractual or legal obligations which require continued processing of your data. For details on opt-out and erasure options, see the list of stored data below.
  • You have the right to file a complaint with a data protection authority.

3. Website and logfiles

Which data do we process? When you visit our website, your browser automatically transmits the following data from your computer / mobile device, which is stored in the log files of our system:

  • browser model and version
  • operating system
  • internet service provider of the user
  • date and time of access
  • websites from which the user's system has come to our website
  • web sites accessed by the user's system through our website
  • IP address of the user

The legal basis for the temporary storage of these data in the log files is Art. 6 para. 1 lit. f GDPR.

The purpose of the temporary storage is to enable the correct delivery of the website and to guarantee the security of our information technology systems.

The data are stored for 7 days. After this time, the log files are deleted.

The collection and storage of data in log files is required for the operation of the website. Opt-out is not possible.

4. Cookies

Which data do we process? Cookies are text files that are stored by the internet browser on the user's computer. We use so-called session cookies, which allow an identification of the browser when visiting different pages of our website and save current settings such as font size, login status, etc.

Purpose: The session cookies are technically necessary for all features of our website to work, which requires that the browser is recognized by our web server over all pages of our website.

Cookies are stored for the duration of the session and deleted when the browser is closed. The cookie for storing the font size is saved for one month.

Opt-out: You can completely disable cookies by changing the settings of your browser. If you do so, the contact form and the login for registered customers will not work and modifications of the font size setting are not remembered.

5. Contact form and e-mails

Which data do we process? We provide a contact form for user requests. The data entered in the form are transmitted to us and stored in our system:

  • name
  • e-mail address
  • subject of the inquiry
  • inquiry text

In addition, the date and time when the request was sended are stored.

The transmission is TLS-encrypted via the https protocol.

You can contact us by e-mail instead. In this case, the personal data transmitted by e-mail will be stored.

The legal basis for the processing of inquiries is Art. 6 para. 1 lit. f GDPR. If the request is aimed at entering into a contract or is part of an existing contractual relationship (eg a support request), additional legal basis for processing is Art. 6 para. b GDPR.

The purpose of processing is to answer the inquiry.

Duration: General inquiries that do not lead to contract and do not belong to an existing contract will be deleted as soon as the matter is closed. Inquiries aimed at preparing a contract or at fulfilling an existing contract are stored permanently because our customers are entitled to an unlimited support period.

Opt-out: Contact persons can have their contact details erased on request. In Germany, a legal retention obligation of 6 years applies to business letters (including e-mails), and a retention period of 10 years applies to invoices and customs documents (§ 147 Abs. 1 AO and § 257 / § 238 HGB). Erase requests will be executed after the respective retention periods have ended.

6. Customer login

Which data are processed? Companies and organizations who have purchased a device from us can, upon request, receive a customer login for one or more employees in order to be able to access software updates and additional documents in the download area. Registration requires the name, company or organization and an e-mail address. Our system automatically stores the date of the last login. When logging in, an additional cookie (see above 4. Cookies) is generated, which stores the login status. This cookie is automatically deleted when logging out.

The legal basis for processing the customer data is Art. 6 para. 1 lit. b GDPR.

Purpose is fulfilling the support commitment (free software updates) which is part of our contracts. The name, company / organization and e-mail address are required for security reasons so that only authorized persons can access the internal download area of our website. The cookie is technically required to secure the login process.

The data are stored permanently because the support period for our devices is not limited..

Opt-out: Customers can have their login and the associated data erased upon request.

7. Embedded Youtube videos

Youtube is a video platform of Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA. We embed videos on our website which are created by us but stored on Youtube servers in order to present the functions of our products. When playing these videos, contact is made with the Youtube servers and the IP address, date and time of the access, browser properties and possibly other data are transmitted to Google in the USA. The videos are embedded in privacy-enhanced mode using a preview image stored on our server, therefore no user data is transmitted to Youtube or Google before the video is started by clicking on the preview image.

Google USA has committed to providing adequate privacy under the EU-US Privacy Shield.

If you do not want to transfer data to Google, do not play the videos. If you have any questions about our products, please contact us by e-mail or telephone.

If you would like to play the videos, you will find Google's privacy policy with information on the type of data collected, use, storage period, and opt-out options at: https://policies.google.com/privacy